You’ve got clients coming to your door. But what now? Our tools will help you gain a better understanding of your client’s needs through transcribing conversations, calculating their engagement level and interactions so that you can curate personalized content just for them.
Find everything you need in one place. Never worry about losing sight of waiver forms with LenzVU. Flag and notify clients to complete all steps in their journey and give them an unique experience.
Enhance customer relationships through tracking client engagement. Understand your client’s patterns and react instantly to retain them.
Integrating LenzVU with Mariana Tek gives you the capability to provide an enhanced client experience!
Transcribe and continue conversations wherever, whenever on multiple devices. Send automated text messages and personalized voicemails to connect with clients.
Design and enhance your client’s journey using the Experience Designer tool. Add different elements to a flow to trigger actions.
Design, send and track personalized emails to stay in touch with your clients and build a strong and valued relationship.
An intuitive system that allows you to highlight specific client responses that require your attention. You will be alerted when your clients do not meet certain requirements.
Your clients can digitally check-in on their phone, avoiding wasted time at the front desk and allowing you to have less personnel run your studio.
Sync captured information automatically & continue managing everything seamlessly through Mariana Tek.
Get more than just a Mariana Tek integration. Our CRM allows you to enhance your studio.
Develop meaningful relationships and track your clients interactions with our engagement scoring feature.
Drive more traffic & sales on auto-pilot. Ensure no steps are missed in the client journey with our automation designer feature.
Transcribe texts & calls, view communication history & never miss a follow up.
Find out what LenzVU can do for your and elevate your studio today.
To get started, an onboarding specialist from LenzVU will schedule a meeting to help get your account set up like entering in your company details and subscription plan. In order to complete your initial onboarding, you will need to configure your integration with your desired gym software. Our specialists will be assisting you in that process and then communicating with the Mariana Tek integration teams to get that process going. That requires an email from our end.
Yes, there is a way for you to see whether or not a client has completed a waiver. You will see an exclamation point on the class roster which indicates when a user has an unsigned waiver. This flag stays on their profile until the waiver has been completed. To ensure that clients complete their forms, all clients that sign up for a class will receive a text or email notification that they are required to complete their waiver forms. Follow ups can also be automated and personalized, allowing for a seamless check-in process.
Our transcribing feature keeps a record of phone conversations with your clients to ensure that you are aware of their needs. You are able to view client profiles with their picture and name as well as which staff member has communicated with them. This allows you to get a better understanding of what clients are looking for and follow up with the right sales approach.
An engagement trend will calculate the level of interaction clients have with your content. A downward trend indicates a decrease in interactions. This can be used to understand what your clients respond to and offer the best services. Similarly, URL tracking allows you to view what clients are interested in at your studio. This information will help you curate a personalized sales strategy to increase engagement and interactions.